Every plan gives your organisation its own service desk, knowledge environment, and human approval controls. Choose the AI agent capacity that matches your support workload.
NZD is the primary pricing on this site. USD figures are approximate guides based on 1.6 NZD per USD.
Bronze
For startups and small teams getting dependable IT support in place.
NZ$1,040 / month
Approximately USD 650
Silver
For growing businesses with more support volume and operational work.
NZ$1,920 / month
Approximately USD 1,200
Gold
For busy teams that need the highest available agent capacity.
NZ$2,400 / month
Approximately USD 1,500
One-time setup is NZ$1,600 (approximately USD 1,000) and is charged when the dedicated desk is put in place. List pricing is pre-launch and subject to confirmation in your proposal, including applicable taxes and billing terms.
Add governed AWS and Azure operations to any Agent Desk plan. Your dedicated agents investigate and prepare changes; your named operator approves before a system-changing action proceeds. This price covers up to 15 cloud resources and 4 approved changes a month, across AWS, Azure, or both. A larger environment or a heavier change rate is quoted separately. Your cloud-provider charges remain separate.
+ NZ$1,000 per month · approximately USD 625
For a startup that needs the dedicated desk and governed AWS or Azure operations from the start. This combined start does not have a separate list price. Tell us about the team and the cloud environment, and we will confirm a sensible scope with you.
The core service stays the same. The main difference is how much dedicated agent capacity your organisation needs.
| Included | Bronze | Silver | Gold |
|---|---|---|---|
| Dedicated AI agents | 1 | 3 | 5 |
| Dedicated service desk | Yes | Yes | Yes |
| Dedicated knowledge environment | Yes | Yes | Yes |
| Human approval controls | Yes | Yes | Yes |
| Consented knowledge crawling | — | Available | Available |
| One-time setup | NZ$1,600 | NZ$1,600 | NZ$1,600 |
| Cloud ops add-on | Available | Available | Available |
Each customer receives a dedicated service desk, knowledge environment, and agent configuration.
The main difference is dedicated AI agent capacity. We will review your ticket volume, support workload, and operational needs before recommending a plan.
The cloud ops add-on can be scoped with any desk plan, for AWS, Azure, or both. NZ$1,000 a month covers up to 15 cloud resources and 4 approved changes in total. A larger scope is quoted separately. Your cloud-provider usage charges remain with that provider.
A startup can ask about Agent Desk and cloud operations together. That combined start does not have its own list price. Get in touch and we will confirm the scope.
Where a system-changing action needs approval, a named human operator reviews and approves the proposed action before it proceeds.
Tell us about your team, support queue, and cloud environment. We will help you choose a sensible starting point.
Talk to us